Date of Award

12-1-2012

Document Type

Thesis

Degree Name

Master of Arts (MA)

Specialization

Communication and Leadership

School or Department

School of Leadership Studies

First Advisor

Dr. John Caputo

Abstract

This study examined the work-life balance of employees within the U.S. communications industry, specifically focusing on how employees can build collaborative relationships with their colleagues while maintaining active lifestyles outside the office. The effects of a healthy work-life balance on organizational culture has become a popular topic in American organizations during the past decade, and this research used focus groups and interviews to help determine how leaders can encourage employees to prioritize their professional and personal obligations. Study participants were asked questions developed around Edgar Schein’s organizational culture research, Abraham Maslow’s hierarchy of needs, and communication theories about balance and influence, including the social exchange and social penetration theories. Self-reported answers showed they are heavily motivated by human interaction, flexibility, clearly defined job expectations and efficiency, compensation and benefits, and career growth. Those who reported high-quality inter-office relationships also conveyed stronger feelings of job satisfaction, which ultimately may lead to higher productivity. According to these findings, leaders can enhance these collaborative relationships by fostering a community of open, honest dialogue and consistently considering employees’ individual needs inside and outside the office, which positive supports Schein’s views about organizational culture.

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