Date of Award

1-1-2012

Document Type

Thesis

Degree Name

Master of Arts (MA)

Specialization

Communication and Leadership

School or Department

School of Leadership Studies

First Advisor

Dr. Michael Hazel

Second Advisor

Dr. Diana Osborne

Abstract

This study focused on perceived productivity. The key question answered explored how the perception of one’s productivity when working in a virtual workplace setting compared to working in the office. A 24 question survey was given to 100 employees within a financial organization resulting in 46 total useable surveys to analyze. Findings revealed that workplace setting does not significantly affect an employee’s perception of productivity. The result supports the Coordinated Management of Meaning theory of interpersonal communication as presented by Pearce and Cronen (1989) because communication required of an employee to be productive within an organization is learned and constantly evolving. Thus, workplace setting does not affect an employee’s perception of productivity. The result provides insight into the differences of an employee’s perception of productivity in a virtual workplace setting where they are reliant upon computer-mediated communication methods and in a face to face communication office setting.

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