Date of Award

1-1-2014

Document Type

Thesis

Degree Name

Master of Arts (MA)

Specialization

Communication and Leadership

School or Department

School of Leadership Studies

First Advisor

Dr. Nobuya Inagaki

Abstract

This study examined the use of narrative, specifically storytelling, on the perception of participation in the decision-making process. The changing demographics increased diversity in the workplace, and the need to increase understanding between cultures is particularly important when difference is often perceived as a barrier. A number of studies have been conducted to explore the use of narrative, and it is critical that communicators seek ways to create opportunities for sharing stories. This study utilized an ethnographic focus group and individual interviews involving a sample of eleven First Nations and non-First Nations people employed in a Branch where storytelling is one of the strategic imperatives. The emergent themes that surfaced in the focus group and interviews revealed that use of storytelling: brings First Nations and non-First Nations people together to connect on a personal level; stimulates involvement in the discussions; and creates opportunities to share information.

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