Date of Award

12-20-2016

Document Type

Thesis

Degree Name

Master of Arts (MA)

Specialization

Communication and Leadership

School or Department

School of Leadership Studies

First Advisor

Dr. John Caputo

Second Advisor

Dr. Pavel Shlossberg

Abstract

The purpose of this thesis was to identify a possible correlation between the use of electronically-mediated communication (EMC) as the dependent variable and both verbal communication apprehension (CA) and interpersonal intimacy and closeness as independent variables. Viewed through the lens of three primary theoretical perspectives, social penetration theory, social information processing, and uncertainty reduction, two questions formed the foundation of the project. RQ1) Is hyper-reliance on electronically-mediated communication associated with a corresponding increase in verbal communication apprehension during face-to-face conversations? RQ2) Is there a correlation between hyper-reliance on electronically-mediated communication and the ability to develop close interpersonal relationships? A combination of three pre-existing surveys measuring each of the variables, gathered sufficient data to suggest a significant correlation between the independent variable of hyper-reliance on EMC and both communication apprehension and interpersonal relational intimacy. Between 41 and 68 percent of those surveyed reported a high degree of proficiency and motivation to use electronically-mediated communication while also reporting moderate to high communication apprehension as well as significant deficiencies in interpersonal closeness in relationships. Without deep social penetration through verbal self-disclosure, or the ability to initiate and sustain conversations, the negative ramifications on the depth and closeness of interpersonal bonds may soon adversely affect cultural norms and values.

Comments

All rights reserved.

Download

Share

COinS