International Journal of Servant-Leadership
Abstract
The ultimate success of any venture and organization is determined by how it is perceived by those it employs as well as by those it serves. Much of the focus to maximize this effect has been localized to the behaviors, attitudes and feelings that seem to accompany this phenomenon. There have been numerous endeavors that train customer service skills, listening, coaching, positive attitudes, quality, etc. Each intervention has yielded insightful results, but have they been able to fulfill their maximal intention?
Recommended Citation
Nakai, Paul and Seale, Dustin W.
(2018)
"The Invisible Dimension of Leadership and Culture: Part I,"
International Journal of Servant-Leadership: Vol. 12, Article 17.
DOI: 10.33972/ijsl.81
Available at:
https://repository.gonzaga.edu/ijsl/vol12/iss1/17
Copyright Information
Copyright 2018 The Author(s). All rights reserved19