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International Journal of Servant-Leadership

Abstract

Making decisions that directly affect others is often a stressful endeavor for those in leadership positions. This tension may derive from variables such as personal relationships with employees or concerns on how one may be perceived after an action is executed in the workplace, causing the leader in question to make reactionary decisions against their better judgment (Rosanas, 2013). Compounding the scope of a leader s decision-making activity are additional conditions ranging from potential lack of experience with a particular situation to being overwhelmed with several vague options instead of a set of well thought out possibilities to choose from (Grunig & Kuhn, 2013). The imprecise nature of decision-making lends itself out to further frustrations as one s inability to fully comprehend the intricacies associated with an issue can create greater hesitation and anxiety (Lipshitz & Strauss, 1997).

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