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International Journal of Servant-Leadership

Abstract

There are many obstacles that threaten success in a project—whether that work intends to build a bridge, develop a computer system, or move an office to another building. In my 40 years of experience implementing change through the design, development, and implementation of software, I find that one of the most significant barriers is ineffective team leadership. To be successful, a good leader of project teams listens to those who have a stake in the project outcome, formulates with the sponsor the project vision, grows the capabilities of team members, foresees trouble and addresses it, and helps stakeholders make a successful transition to the realized vision. This essay describes how the practice of Servant-Leadership provides an operational framework for those in roles who lead without authority: project managers, business analysts, and group facilitators, for example.

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