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International Journal of Servant-Leadership

Abstract

Can supervisors intentionally communicate messages that signal traits of servant-leadership and that influence organizational commitment, job satisfaction, and turnover intentions? Organizational supervisors are in a unique position to influence the employee experience (Myers, Seibold, & Park, 2011). A substantial body of research has documented the ability of a supervisor to influence employee attitudes such as organizational commitment, job satisfaction, and turnover intentions (e.g., Bliss & Fallon, 2003; Brown & Yoshioka, 2003; Epitropaki & Martin, 2005; Fleishman, 1998; Jaskyte, 2003; McColl-Kennedy & Anderson, 2005; Walumbwa & Lawler, 2003). Within organizational behavior research, servant-leadership has emerged as one of the prominent leadership theories (Walumbwa, Hartnell, & Oke, 2010), because it embodies elements of morality, stewardship, and concern for the well-being of followers (Greenleaf, 1977).

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