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International Journal of Servant-Leadership

Abstract

Robert Greenleaf's writings have inspired considerable thought and have been well documented. Robert Greenleaf's name will forever, and appropriately so, be linked with "servant-leadership"-something he wrote extensively about in his second career as author and consultant. Greenleaf's first career, the 38 years he spent with AT&T, left a legacy of rich innovation. At that time, the official name of the company was American Telephone and Telegraph. We will use AT & T, the contemporary identification, throughout this article. In Greenleaf's work there, we can find the antecedents to contemporary development endeavors such as coaching, "action learning," and assessment centers. Although Greenleaf's writing on servant-leadership has been reviewed in considerable detail, relatively little has been written regarding his impact on business and the legacy he left as Director of Management Research at AT&T. This article, focused on the assessment center in theory and practice, is designed to help fill in the voids in this area.

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